How rude!
From a recent complaint letter:
"Dr. Scalpel stared at me when I talked."
Maybe I should learn how to type into the computer while taking a history like some of the younger docs. It might even save a couple of minutes per patient and allow me to see a couple of extra patients per shift.
But it just doesn't seem natural.
I wonder if those docs get letters complaining that the doctor never looked at them?
"Dr. Scalpel stared at me when I talked."
Maybe I should learn how to type into the computer while taking a history like some of the younger docs. It might even save a couple of minutes per patient and allow me to see a couple of extra patients per shift.
But it just doesn't seem natural.
I wonder if those docs get letters complaining that the doctor never looked at them?
Labels: patients, perception
posted by scalpel at 6:55 AM
18 Comments:
Ahahahaha, that's the best complaint ever!! It sounds like something a five year old would complain about. Like "he touched me!!" "She was loooking at me!!". Don't make me turn this car around!
That poor person must have never had anyone really listen before. Because real listening involves at least some looking at the person who is talking!
Very funny.
One of my physicians employed a method of "staring" at me during the patient interview rather than busying himself with writing things on paper or typing things into a computer. He was attentive, listening to every word I spoke and every vocal inflection I made, and was extremely engaged in the conversation. I was so impressed with his physician demeanor that I wanted to emulate his style as I go through medical school. It might make you feel uncomfortable as a patient sometimes to have someone so engaged in the interview, but you will appreciate it later, especially when you are interviewed by other physicians who keep their head oriented away from you but towards a computer screen in a very impersonal manner.
What a hilarious complaint! Mary is right when she says, "real listening involves at least some looking at the person who is talking!"
Dr. Scalpel, perhaps your patient is uncomfortable with eye contact. When I talk to my doctor, we 'stare' at each other. When he is talking, I don't want to miss anything he says, so I look directly into his eyes, and he looks into mine.
I am sure lots of people are uncomfortable with that, but I find that looking into someone's eyes really forces me to focus on what they are saying. If I start getting visual input elsewhere, I'll be distracted.
I feel sorry for your patient, who doesn't appreciate you like he should. You can 'stare' at me anytime, Dr. Scalpel.
Bwahahahaha! Poor sod isn't used to seeing anything other than the top of a doctor's head.
You bastard! How dare you give someone your full and undivided attention. By the way, I started thinking about you after I heard today's Supreme Court decision about the right to bear arms in Washington, D.C. Lock and load:-)
MJ
Did you refuse this person their Vicodin? Then I could understand the complaint--otherwise WTF? Sometimes I hate patients.
Not only did he STARE at me, he also attempted to HELP ME with my PROBLEM!!
Jerk.
love those patient complaints. recently got one for failing to give a patient enough dilaudid for their CC of back pain while busying myself working them up for heart attack. butthole.
Once got one for going over the radiologists report of his CT abdomen results in which the differential of a mass seen included cancer, colitis, abscess. After admission and further work up he did not have cancer.
The complaint was "He thought I might have cancer and didn't" Damn it!!!!
I've had one like that too: "He admitted me for a bunch of expensive tests and it turned out there wasn't anything wrong with my heart at all!"
Well Doc, it just goes to show you that, while everyone has a right to his or her opinion, not every opinion is worthy of serious consideration. This one is not worth the cost of the match you use to burn it.
Keep on doing what you do, and doing it the way you do it.
This patient's greatest contribution to society will probably be this blog post. How to follow this up? Disney World?
Is it proper etiquette to pay attention to the complaint?
Or is it more appropriate to ignore this?
The proper behavior in these social situations is so confusing, I'm developing anxiety over this. Maybe I should go to the ED. :-)
*Napolone Dynamite voice*: Quit looking at patients, gosh.
That's funny.
Maybe you have a creepy way of staring at people. :-)
I appreciate good eye contact.
That is the proper thing to do and shows that you are listening and care about the person. It's just the right thing to do.
Anything less says your not important.
Now of your eyes looked like and were spinning around like those big twirly lollipop patterns...that would be scary. ;)
Here's another good one: I'm rude when I point out the inconsistency when you first state you "ran out" of your oxycodone and then, after I point out you had been given plenty to last until 2 days from now, change your story to "I spilled Diet Coke all over them". You have the balls to berate me because you think I treated you like a "pill popper".
You said it, not me.
maybe it was the creepy stare and the undressing with your eyes?
Post a Comment
<< Home